The Sales Manager is responsible to maintain the highest quality of customer and client satisfaction while actively seeking out and developing new business.

Reporting to the Finance Director, the Sales Manager will play a critical role in helping the Company and the Sales department achieve its mission, vision, values and strategic profit objectives.

To be successful the Sales Manager must develop a collaborative work ethic between all departments and understand the property market in detail. The Sales Manager is responsible to increase revenue through increased property sales, monitor and minimize cost, creating and monitoring the budget, thereby increasing the profit for the Company.



Other accountabilities include, but are not limited to:



• Achieve the department’s revenue targets



• Define and implement the standard operating procedures for the department in line with the Company’s mission, vision and values.



• Control and manage the property inventory list in order to maximize Sales deals



• Ensure all policies and procedures are followed by the sales teams including

o Attending to all leads and enquiries

o Client follow-ups

o Updating Masterkey database

o Efficient use of Avaya telephony for outbound calls

o Documentation and reports as required

o Regular (weekly) KPI usage of the Client Services Center by staff

o Appropriate RERA training and registration



• Monitor and manage the performance of respective teams and members and ensure a balanced allocation of staff across branches and designated territories



• Pro-actively strive to have an in-depth understanding of the local market, including the company’s market share and that of competitors.



• Review and appraise staff in a timely manner to encourage employees to effectively implement plans and operate with maximum efficiency.



• Promote other Hamptons Services where appropriate and generate referral leads



• Other Company related duties that may be assigned by the head of the department that are consistent with the department and Company mandate

Job Details

Preferred Candidate

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