• Working closely with the retail manager planning and implementing store operations details.
• Assigning specific stores to Area Managers.
• Planning store staff shifts.
• Planning store staff capacities and advising Retail and HR Managers with store needs.
• To ensure that all performance issues, and other issues within the shop, are addressed in an appropriate and timely manner.
• To promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently.
• Performing store staff appraisals annually and advising Retail Manager and HR Manager with promotions, demotions and terminations.
• Grow sales profit, and to motivate staff to achieve this same goal.
• Assessing daily store operations and interacting with other departments to ensure maximum efficiency and minimum time and effort waste.
• Closely working with Warehouse to monitor, plan and control warehouse deliveries, making sure adequate staff are available on site.
• Performing random stock takes to ensure stock loss is at minimum.
• Manage security personnel and respond to any security threats.
• Closely liaise with Mall, store management to ensure all mall requirements are followed and fulfilled.
• Working in conjunction with Retail Manager to carry out new shop site evaluations and questionnaires.
• Closely monitor store fixture state and organizing with Engineering and maintenance team to fix problems rapidly and smoothly.
• To ensure the safety and security of people, stock, cash and property, implementing effective administration, procedures and security systems throughout the shops in accordance with company guidelines.
• Shared responsibility for the accurate completion and sign off of all staff records including salary and sickness reporting.
• Highlight staff training needs to HR.
• To undertake an appraisal and personal development/team review annually and through self-development, continuously update and improve knowledge and competencies.
Job Details
Date Posted: | 2014-09-15 |
Job Location: | Doha, Qatar |
Job Role: | Management |
Company Industry: | Sports and Recreation |
Preferred Candidate
Career Level: | Management |
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