About BOUNCE…

Join the free-jumping revolution! BOUNCE is the biggest thing in sporty-adrenaline-rush fun to come to Dubai. A giant spring loaded urban playground of wall to wall trampolines, BOUNCE offers an airborne adrenaline rush with a soft landing for everyone from young kids learning tricks and flips, to athletes doing air-sports acrobatics.



We are looking for a superstar who is ready to leap into something life-changing, to live and breathe a powerful working culture that drives the evolution of the BOUNCE experience.



About YOU…

As Team Manager, you are responsible for the supervision and engagement of all Contact Centre Representatives. Overseeing the efficient handling of customer enquiries, bookings and visitor feedback, your team will accurately record and manage critical customer information. Most importantly, you will ensure that the BOUNCE culture is fostered in the Contact Centre and that it translates across to every customer interaction.



As an experienced leader within a contact centre environment, you possess outstanding interpersonal, organisational and team building skills. Your flexibility and ability to solve any problem will allow you to proactively anticipate customer needs and adapt to an environment of constant evolution. Bringing natural energy and passion to your role, you demonstrate significant experience recruiting, training and coaching a high-flying team that is fixated on the delivery of exceptional customer service outcomes.

Job Details

Preferred Candidate

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