Execute Training Plans for the Division, Identify and communicate Best Practices, Audit, Evaluate and Report training completion activities for each new joiner up to Certification completion.

- Communicate and Monitor the completion of pre learning and post learning activities for every trainee. Create reports and follow up to ensure completion.

- Visit retail shops to evaluate behavior of all trainees as per their current training.

- Follow up with individuals and their managers for completion of pre training and post training needs to ensure behavior change and development.

- Participate with In Shop Coaching sessions with Shop Managers and Area Managers for new projects and newly trained tasks.

- Co-Facilitate the “Delivering Outstanding Customer Service” and “Advanced Selling Skills” training programs.

- Participate in Shop Manager and Area Manager Development Programs and follow up on pre and post training activities.

- Track trainees’ development levels up to Certification and communicate accordingly.

- Coordinate Behavior Assessment of new skills on the job with Line Managers

- Make training reports for supervisors, Follow-up with supervisors motivating them to execute anchoring activities. Inform supervisors of any concerns.

- Ensure Certificates are given to participants.

- Make input to Newsletter from training session or shop visit activities.

- Motivate trainees to implement learnings.

Job Details

Preferred Candidate

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