From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and the rich tradition, but that also brings a feeling of connection. Starbucks coffeehouses have become a beacon for coffee lovers everywhere because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. It's not unusual to see people coming to Starbucks to chat, meet up or even work. Starbucks is a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. Starbucks prides itself on its people, or 'partners' as we call them. We strive to develop each partner to achieve their career goals, whether this is to become a district manager, Coffee Master or work within one of our Head Office functions.



The Role:



You will contribute to our success by providing consultative support and service to existing Starbucks Food Service Accounts to ensure revenue growth, quality and profitability.



Responsibilities include:

- Promoting and selling products through direct customer contact- Improving account management operating efficiencies to reduce operating expenses- Evaluate customer objectives and provide solutions to generate add-on sales and profits- Conduct spot checks to assigned accounts- Coordinating with Sales Managers to schedule new and existing accounts training.- Coaching the team to enhance their performance and improve skills on gap analysis, analytical work to ensure achievement of targets- Constantly review the food services industry to identify key areas of growth and opportunities for improvement- Coaching and delivering to specified accounts, adapting your style and content to meet specific accounts' needs- Monitoring and evaluating clients to ensure that quality standards and marketing material are met and consistent with brand guidelines.





Qualifications & Requirements:



You will have/be:

- A degree or diploma level education- A passion for excellence, displaying resilience and determination- Passionate and committed to achieve business results- A valid driving license.





3-5 years' experience in branded coffee retail with a customer service background is also preferred.



M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.



Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

Job Details

Preferred Candidate

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