The Digital Signage Support engineer will manage daily technical support operations of digital signage systems.

Daily operation includes system programming, configuring, installing hardware & software, troubleshoot technical

issues and maintaining digital signage systems.

This position will facilitate the technical digital signage workflow & processes. The position will act as the main point

of contact for providing technical guidance for Digital signage systems, part of the digital signage helpdesk and on-call rotation.

The position will report Solutions & Technical support department, This position may require infrequent travel.



Responsibilities:

• Configuring, implementing, maintaining and enhancing Digital signage systems.

• Troubleshoot Digital signage hardware, software related issues

• Provide technical guidance to other applications integrated to digital signage systems

• Guarantee system availability/performance & meet business expectations of delivering contents to each screen

• Develop technical processes to keep screens, DMPs (Digital Media Player) & Mac minis online.

• Support Digital systems rollout as needed

• Develop and enforce adherence to IT principles and best business practices

• Provide Digital signage system guidance to venues and operation teams

• Other duties as assigned

Job Details

Preferred Candidate

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