Specific role responsibilities but not limited to:



HUMAN RESOURCES

• To drive the cultures of “Teamwork” and “Guest Service” throughout the hotel.

• To be the custodian of employee recruiting, selecting, counseling, coaching, and disciplining.

• To review and monitor HR KPI's (employee absenteeism, employee turnover, employee training, etc) and initiate appropriate action within the departments.

• To keep the General Manager abreast timely of all key employee matters.

• To maintain all HR forms in a professional and uniformed manner.

• To ensure all positions have an up to date and relevant Job Description in line with the SOP’s.

• To act on recruiting requests immediately and ensure timely hiring for departments.

• To ensure timely renewal of employee visas and approval of bulk visas for recruiting purposes.

• To make all department heads aware of the Saudisation Program and search for adequate candidates in the local market ensuring the hotel meets regulations.

• To ensure that a Hotel Orientation Program is in place and delivered by HR to all new employees and also that a Departments Orientation Program has been established in each department.

• To ensure that employee probation and annual appraisal reviews are properly completed and timely submitted by the department heads.

• To administer the disciplinary procedures and ensure strict abidance.

• To ensure all employee’s that leave employment have exit interviews and act on information that is provided to improve the work environment and reduce employee turnover .

• To prepare the departmental budget that correctly reflects the hotel’s business plan.

• To be fully responsible for the strict compliance with the set manning guides on headcount and salaries.

• To coordinate with the Director of Finance the timely submission of monthly payroll data including overtime and absence reports.

• To assist in building employee morale and reducing turnover throughout all departments.

• To have a full application understanding of the Bayan system.

• To ensure the hotel is compliant with all local and statutory employment regulations.

• To be fully responsible for employee transport (local and abroad).

• To be fully responsible for employee housing, ensuring that at all times it is clean, safe and of a high quality standard.

• To constantly review employee benefits with local suppliers.

• To coordinate and arrange employee related social activities.

• To undertake daily walkabouts of the hotel engaging with as many employees as possible

• To maintain an awareness of competitor HR activities and best practices.

• To be responsible for internal translations from Arabic to English and vice versa.



TRAINING

• To ensure that guest (internal and external) service is delivered in line with the Nobu philosophy and standards at all times

• To drive the culture of daily training, with a high emphasis on guest service, throughout all departments.

• To implement training and development strategies to continuously improve performance and guest service.

• To work with a third party training company along with the Training Manager in developing enticing, exciting and effective training programs/courses/sessions.

• To coordinate and liaise with all department heads for personal training and HR issues.



SECURITY

• To ensure the security of all employees and guests is a daily practice and is upheld.

• To ensure the relevant security levels are in place at all times throughout the hotel.

• To ensure the appropriate emergency response programs are established, understood, regularly trained and fully functional.

• To ensure the H&S of all employees and guests is maintained.

• To ensure the hotel meets all fire related regulations.

• To implement and maintain a loss prevention program.

• To ensure the business risks the hotel may face are constantly reviewed and measures implemented that can minimize their occurrence or impact.

Job Details

Preferred Candidate

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المهام, لا أفضلية, الأبحاث و التطوير, الإدارة, التسويق, التصميم/الإبداع, التعليم/التدريب, التقني, الخدمات الإدارية الخدمات السوقية (اللوجستية), الخدمات المساندة, الطب, القانون, المبيعات, المحاسبة/الشؤون المالية, المشتريات, الموارد البشريّة الهندسة, خدمة العملاء, سكرتارية, غيرذلك, كتابة/ تحرير, مراقبة الجودة, مواصفات السلامة ,