Mall General Manager who will be responsible for overseeing all aspects of mall management .

• Develop a structured business plan for the mall covering all key components of mall operation.

• Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan.

• Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business.

• To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget.

• To ensure smooth and positive relationship with the tenants, suppliers and contractors.

• Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences.

• Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations.

• Follow legal procedures with respect to mall operations and tenant interactions .

• Take steps to improve customer services inside the mall .

Job Details

Preferred Candidate

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