As well as its flagship stores which focus on lingerie, Victoria's Secret also operate Victoria's Secret Beauty and Accessories stores, a unique concept, giving customers access to a range of products from the brand. Along with the beauty products, VSBA offers exclusive branded accessories including cosmetic cases, travel collection, small leather goods sunglasses and handbags. The vision of the business is to create a brand with high emotional content that makes woman feel alluring, sophisticated and forever young - It is all about her! Victoria's Secret delivers a best-in-class, captivating branded customer experience that builds loyalty, not just through the product but through the customer service experience provided by the in store staff.
The Role
You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.
You must have previous management or supervisory experience in retail and a passion for customer service.
Qualifications & Requirements:
You will have/be:
- PC literate- At least 3 years' retail experience (ideally at a supervisory level)- Excellent English language skills, both written and verbal (Arabic language skills are also an advantage).
As part of one of the world's leading retail franchise companies, Alshaya Egypt L.L.C. operates some of the world's most recognised retail brands in Egypt including H&M and Starbucks. With over 75 stores, we are growing fast and looking for talented individuals to join our team.
Job Details
| Date Posted: | 2014-08-03 |
| Job Location: | Cairo, Egypt |
| Job Role: | Customer Service |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
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