The Opportunity

The Computing Services department seeks a Network Systems Manager to plan, organize and direct the operations and activities of the Network Systems Group; responsible for the project management, design, implementation and operation of the University’s wired network, wireless network, IP Telephony, Network Security (Firewalls, IPS/IDS, Load Balancers), Internet Access services, DNS, DHCP & IP address management, Blade/Standalone Servers, Storage Area Networks, Server, Authentication, Email and file services, Desktop, Storage and Network Virtualization services, Cloud computing services (self-provisioning portal), assuring reliable, secure access to IT infrastructure, planning Business Continuity/DR for infrastructure and Capacity.The incumbent will provide high quality central campus data/voice network systems hardware and software with a high level of functionality and system reliability as well as perform multiple tasks under pressure.

The Responsibilities

Reporting to the Computing Services Director, the main responsibilities include:

• Technical and IT Operations Management of University IT Infrastructure.

• Project management of IT infrastructure projects.

• Maintain and manage reliable and secure wired and wireless network infrastructure services and associated hardware components.

• Maintain and manage network security components to ensure that university administrative and infrastructure systems are protected from internal and external threats.

• Provide a reliable and secure IP Telephony service for all ZU employees and maintain and manage all communication links.

• Maintain and continue the development of the University’s voice and data network which includes: switches, routers, network servers, PBX, voice mail system and related peripherals, the fiber/wiring plant, network operating systems (Novell Netware and NT), and networked applications (e.g., MS Office).

• Communicate with other administrators, University personnel and contractors to coordinate activities and programs, resolve issues and conflicts and exchange information; negotiate with vendors and contractors per standard university policies and procedures.

• Engage and participate in IT strategic planning, staff management, IT projects management, budgeting, disaster recovery planning and management reporting.

• Lead network system team; determine priorities, set team goals, manage resources, monitor day-to-day work activities and author management & project progress reports.

• Contribute to the development of the business as usual and Capex IT budgets and develops proposals for supplementary expenditure and capital programs.

• Provide leadership and consultation to the university leadership team in identifying, acquiring and implementing appropriate information systems and technology.

• Oversee the development of ‘Requests for Proposals’ and ‘Requests for Tenders’ from vendors relating to IT infrastructure related capital acquisitions.

• Manage and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination, and disciplinary actions; plan, coordinate and arrange for appropriate training of subordinates; assist in the hiring and training of student assistants.

• Participate in departmental budgeting and planning activities; control and authorize expenditures in accordance with established limitations.

• Prepare and maintain a variety of narrative and statistical reports, records, and files related to assigned areas; prepare reports, articles, correspondence, and other materials.

• Manage project implementation of network software, services, and functionality.

Operate a variety of computers, printers, modems, fax/modems, software systems and other computer-related equipment as assigned.

Job Details

Preferred Candidate

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