Key Responsibilities :
• Serve as the voice of the user, advocating for research when needed and crafting processes to gain needed insights.
• Own user documentation, including personas, user stories, and strategy documents.
• Lead stakeholder interviews, brainstorming sessions, and features and functionality workshops.
• Plan and conduct user-centered design research including identification of user needs and goals (through interviews, focus groups, workshops, contextual inquiry, and ethnographic studies), as well as task and workflow modeling.
• Conduct competitive landscape research and analyses of market positioning.
• Plan and conduct card sorting, tree testing, and usability tests (both remote and in-person).
Key KPI's :
KPIs will be mostly around inputs (not outputs) as this person’s role will be to conduct tests, interviews, surveys, etc. Examples of KPIs may include: number of users interviewed per month.
Translating the findings into solutions will be the responsibility of his/her manager.
Job Details
| Date Posted: | 2014-07-20 |
| Job Location: | Amman, Jordan |
| Job Role: | Art/Design/Creative |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor's degree / higher diploma |
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المهام, لا أفضلية, الأبحاث و التطوير, الإدارة, التسويق, التصميم/الإبداع, التعليم/التدريب, التقني, الخدمات الإدارية الخدمات السوقية (اللوجستية), الخدمات المساندة, الطب, القانون, المبيعات, المحاسبة/الشؤون المالية, المشتريات, الموارد البشريّة الهندسة, خدمة العملاء, سكرتارية, غيرذلك, كتابة/ تحرير, مراقبة الجودة, مواصفات السلامة ,
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