The Alshaya eGroup is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.



The Role:



The IT Training Coordinator acts as a key member of the training team, helping functional and business users to acquire systems understanding, process knowledge and to use it effectively. You will be responsible for preparing the training content and imparting user training, conducting periodic reviews and organizing follow-up training for users. The IT Training Coordinator will also act as a point of contact for end-users during systems implementation.



Responsibilities include but are not limited to:

- Delivering training courses to all business users- Preparing training manuals and 'SMART' presentations- Providing expert help to users during and post implementation- May involve in user acceptance testing of new products- Share best practices and act as specialist within respective projects.

Qualifications & Requirements:



- Excellent communication and presentation skills- Ability to learn fast, take initiative and meet deadlines- A minimum of 2 years' relevant experience- Graduate in computer science or equivalent, with significant exposure to IT systems.- Excellent written and spoken English is required.





M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.



Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

Job Details

Preferred Candidate

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