Shake Shack® is a modern day "roadside" burger stand known for its delicious burgers, flat-top dogs, frozen custard and more. With its fresh and simple, high-quality food at a great value, Shake Shack is a fun and lively place to eat and to work. All of the food at Shake Shack is made to order (from burgers to shakes to everything in between) and the staff are efficient, friendly and proud to welcome you.



The Role:



The Senior Operations Manager is responsible for leading a team of Operations Managers and/or Area Managers to seek opportunities and initiatives that result in the achievement of the business plan. The Senior Operations Manager is responsible for all operational aspects of brand, marketing and visual impact across a market.



Responsibilities include:



* Driving and delivering sales performance and profit return



* Managing manpower performance and development



* Monitoring conditions and trends within the local market



You will have/be:



* Senior management experience with a multi-site retail brand



* Educated to degree level or equivalent



* Experience of managing across a wide geographical area



* The ability to identify and deliver initiatives to enhance business and increase sales



* Experience of managing sales objectives and operational costs in line with an agreed business plan.



International experience would be an advantage.



M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.



Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

Job Details

Preferred Candidate

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